Location: Raleigh, NC
We are seeking a dynamic and experienced Technical Communications Manager to lead our technical communications efforts. The ideal candidate will have a strong background in technical writing and a proven track record in managing technical communications across various channels, including text, visual, and video. This role will involve close collaboration with technical teams, marketing, application engineering, and management to ensure clear and effective communication of our technical products and services.
- Oversee the creation, maintenance, and updating of technical documentation, including user manuals, product specifications, and technical briefs.
- Coordinate with technical teams to gather information and ensure accuracy and clarity in documentation.
- Collaborate with marketing and application engineering teams to produce promotional and instructional materials.
- Manage the production of visual and video content, ensuring it aligns with company branding and technical accuracy.
- Provide guidance and mentorship to junior technical writers and communication specialists.
Establish and maintain technical communication standards and best practices.
- Coordinate with management to align technical communications with business objectives and strategies.
- Review and edit content produced by other departments to ensure technical accuracy and clarity.
- Develop and track metrics for success for technical communications online (whitepaper downloads, social media, etc.).
- Stay updated with the latest trends and best practices in technical communication.
- Bachelor's or Master's degree in Technical Writing, Communications, or a related discipline.
- A minimum of two years of professional work experience in technical communications.
- Proven experience in producing technical documentation, visual content, and videos.
- Strong project management skills with the ability to handle multiple projects simultaneously.
- Excellent written and verbal communication skills.
- Ability to work effectively with cross-functional teams.
- Familiarity with technical communication tools and software.
- Detail-oriented with a strong focus on accuracy and clarity.
- Certification in Technical Writing or a related field.
- Experience with ecology or engineering fields.
- Experience with digital media production
- Common visual software packages (Adobe Creative Suite or equivalent)
Review the job posting on Linkedin and submit any relevant background, work samples, portfolios, resumes, or anything else you believe helps demonstrate your experience there.
About Natrx: Natrx delivers technologies that enable a harmonious, healthy, and resilient balance between the built environment and the natural world. Our technology offerings include artificial intelligence-based risk assessments, nature-based advanced manufacturing solutions, and continuous monitoring. We help practitioners in the infrastructure market build more sustainably, efficiently, and harness the power of natural systems. Natrx is a rapidly growing Raleigh-based startup looking for top candidates to add to our core team.